A management level for everyone's budget
Ultimate
€139 / month
- Installation of your server
- Weekly updates
- 24/7 hardware monitoring
- 24/7 proactive monitoring
- 24/7 application monitoring
- Daily backups
- 2 hours support / month
- Support Mo-Sa 8-20h
- 6u response time for support
- Outages 24/7
- 4h response time for malfunctions
Plus
€59 / month
- Installation of your server
- Weekly updates
- 24/7 hardware monitoring
- 24/7 proactive monitoring
- 24/7 application monitoring
- Daily backups
- 1 hour support / month
- Support M-Fr 8-20h
- 8u response time for support
- Outages 24/7
- 6h response time for malfunctions
Standard
€0 always included
- Installation of your server
- Weekly updates
- 24/7 hardware monitoring
- 24/7 proactive monitoring
- 24/7 application monitoring
- Daily backups
- 30 min. support / month
- Support Mo-Fr 9-17h
- 10u response time for support
- Outages 24/7
- 8h response time for malfunctions
What exactly does management include?
We install and maintain your server
We make your server ready to use, with the Plesk control panel or with the desired application. Once your server is operational, we install all available updates on a weekly basis. We always do this on Monday morning between 05:00 and 06:00. We backup your server daily between 00:00 and 00:05. Are we seeing best practice configuration changes? Then we'll let you know.
When an update is released for a security vulnerability with a CVSS 3 score of 7.0 - 8.9, we evaluate whether it is necessary to install this update outside of the weekly maintenance window. When the issue gets a CVSS score of 9.0 - 10.0, the weekly maintenance window will not be waited for and this update will be installed as soon as possible.
Malfunctions 24/7
Is your server unreachable for any reason or is your application no longer working properly? Then we will get to work to solve that. If you have a dedicated server, we will of course also replace the hardware if it fails.
Monitoring 24/7
We monitor your server 24/7. We check, among other things, the hardware aspects such as CPU, memory, load and available storage space. We also keep an eye on whether all services and applications are running and accessible. Is there a problem? Then we intervene.
Questions during support hours
At each management level you have a certain support time. We help you with questions or desired adjustments to configurations or new installations of certain software. You can also ask us substantive questions about your application, we try to help insofar as we can.
Frequently Asked Questions